Monday, December 30, 2013

Targeted Communications

Help your clients tell employees a story they can relate to


As your clients’ financial professional of choice, you recognize that retirement plans represent a great way to help their employees save for retirement.

As such, you've taken the necessary steps to design the best plans possible.

However, low participation rates and contribution levels could negatively impact employees’ retirement savings goals and can lead to potential compliance issues.

In many instances, the fact that employees don’t fully understand how the plan can work for them is the primary reason for low participation.

In the past, employers provided generic retirement scenarios that assumed contribution rates, savings, and nest eggs to drive participation. It wasn't all that surprising that employees had a hard time relating to these stories. 

Today, advances in technology can help your clients encourage savings and participation among employees by customizing retirement scenarios for each individual.

Targeted communications are a series of educational materials designed to explain the advantages of saving for retirement through illustrative employee scenarios. Each focuses on a specific audience, allowing readers to gain a better understanding of a particular message.

Depending on the individual situation, these communications demonstrate the benefits of:

  • Enrolling in the plan
  • Contributing enough to maximize a company match
  • Increasing contribution amounts to maintain a desired lifestyle in retirement

Ascensus has witnessed the positive results of targeted communications firsthand: Employees who chose to enroll in a plan after receiving a targeted communication deferred, on average, nearly 6% of pay.
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Targeted communications are good for your clients, too.

By helping their employees save more and feel better about their retirement planning, they can generate higher participation and ensure the success of the plan for everyone.

In addition, these communications help fulfill your clients’ fiduciary responsibility, providing ongoing education to all employees—not just those who are already participating in the plan.

With the primary responsibility for retirement planning now in the hands of employees, getting an early start on saving for retirement is critical to helping them reach their retirement goals. Think about incorporating a targeted communications strategy in your clients’ plans to get employees involved sooner and encourage them to take full advantage of their program.


As of April 2013.